Privacy Policy 

  • Al-Mouna Travels and Tours doesn't give any guarantee to get the cheapest class seats.
  • All of our fares are for information purpose. It doesn't mean we are bound to provide that fare.
  • Fare can be changed without any notice by the airlines.
  • Al-Mouna travel is not responsible for any fares gone high.
  • All the taxes are fully dependant on international currency conversation rate and the government authority.
  • Ticket will be issued on the base of the issuing date tax.
  • If any tax has gone high after issuing the ticket the passenger may need to pay that tax in the airport. Al-Mouna Travel is not taking any responsibility for that.
  • All of our packages are subject to availability. We may offer you the equal hotel or transport.
  • Al-Mouna Travel doesn't operate any travel insurance.
  • It is highly recommended to take the travel insurance before travelling.
  • Al-Mouna Travel is not responsible for any flight delay.
  • If airlines change their flight schedule Al-Mouna Travel is not responsible for that. Passengers should contact with airlines directly. In that mater Al-Mouna Travel will help our customer to get the better service.
  • All ticket through our office is bonded by ATOL.
  • Any problem should be notified to ATOL and its passenger responsibility.
  • Tickets can be refunded on approval of airlines.
  • All of your personal details will be keep by Al-Mouna Travel
  • Al-Mouna travel may supply your details if asked by any government authority.
  • Al-Mouna Travel follows the data protection act.